Hong Kong Data Center Colocation & Managed Services
Professional IDC maintenance, Remote Hands, Smart Hands, and 24/7 technical support in Asia’s connectivity hub.
Remote Hands & Smart Hands Support
Our experienced on-site technicians provide comprehensive hands-on support for your equipment and infrastructure needs.
Equipment Operations
Server racking, un-racking, and relocation
Cable management and labeling
Hard drive, RAM, and PSU replacement
Power cycling, rebooting, and front-panel diagnostics
System & Software Support
OS installation (Linux / Windows)
Basic network device configuration (Cisco, Huawei, Juniper)
IPMI / iLO out-of-band management setup
Firmware updates and driver installation
Routine Inspection & Monitoring
Regular data center walkthroughs
Temperature and humidity monitoring
Equipment status reporting
Cabinet photo documentation
Emergency Response
24/7 emergency on-site response
Hardware diagnostics and replacement
Network outage troubleshooting
Coordination with data center NOC